Refund and Exchange Policy

We’re confident in the quality and care that goes into every Swatva tincture—and we want you to feel the same way.

That said, if you receive a product that’s damaged, faulty, or not what you ordered, we’ve got your back. Simply reach out to us within 7 days of delivery with a clear photo or video of the issue, and we’ll arrange a refund or exchange—no questions asked.

However, since our products are consumables and crafted for optimal potency, we cannot process returns for opened or used items unless there's a proven defect. This policy helps us ensure the safety and purity of our wellness line for all our customers.

We appreciate your understanding—and thank you for choosing Swatva to support your journey toward real, rooted wellness